Hebra: Cross Stitch · Last updated: 3 October 2026
In short: we keep the minimum needed for the app to work: the email and name of your Google or Apple account, your patterns and your progress. Your patterns are private: nobody else can see them.
No ads, no analytics, no trackers, no profiling. We do not sell or share your data.
Images you turn into a pattern are processed on your device: they are not uploaded to any server.
Clave de Mi, data controller. Contact: info@clavedemi.com.
| Data | Purpose | Legal basis |
|---|---|---|
| Email and name of your Google or Apple account | Identify you when you sign in. There is no password: you sign in with Google or Apple. With Apple you can choose to hide your email (Apple gives us an address that forwards messages to you). | Performance of the service you request |
| Your patterns (size, threads, stitches) and files you import (OXS, PDF) | Have them on all your devices. | Performance of the service |
| Your progress (marked stitches, daily versions, parked needles) | Continue where you left off, undo, and see statistics. | Performance of the service |
| Your thread colour adjustments and skein inventory | Show your colours and work out what you still need to buy. | Performance of the service |
| If you buy Hebra complete: that you have it, the date and the payment reference | Unlock unlimited patterns on all your devices and handle a refund. Card, Bizum or PayPal details are seen only by Stripe, never by us. | Performance of the purchase contract |
We do not collect location, contacts, your photo gallery (only the image you choose to convert, and only on your device), advertising identifiers or any device data. No third-party cookies and no analytics.
You can use the app without an account: your patterns are stored only on your device (in browser storage). If you clear browser data, or the system does, they are lost. With an account they are also copied to the cloud.
Only what is essential: your signed-in session, the chosen language and, without an account, your patterns and progress. The app asks the browser to keep them.
While you have an account. If you delete it, your patterns, progress, files and settings are erased. Backups are overwritten within 30 days at most.
You may ask us to access, correct, delete or export your data, or object to processing, by writing to info@clavedemi.com from your account email; we reply within 30 days. To delete your account you don't need to ask: do it in the app (how to delete your account). If you think we got it wrong you can complain to the Spanish Data Protection Agency (AEPD).
The app is not aimed at children under 14. If we find an account of a child under that age, we delete it.
If we change this policy we will update the date and tell you in the app. If we ever added ads or analytics — there are none today — it would be announced before switching them on.
DMC is a trademark of its owner. Hebra is an independent app, not affiliated with DMC, and the colours it shows are approximate. If you import third-party patterns, only do so for patterns you have the right to use; they are stored only in your private account.